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I have been a SchoolFront user for three years and enjoy it immensely…Overall, the best thing since sliced bread.
~ Wendy Wurz,
Teacher, RCSD
I cannot think of any other tool that has so empowered parents and students.
~ Carol Sherwood,
Teacher, RCSD
I feel confident using the site because I know the data is backed up daily, so if there ever should be a problem, I won't have lost weeks, or even days, worth of data.
~ Pati Primarano,
Teacher, RCSD
This has been an excellent resource for our students and their families; it is way for parents to connect to what their child is doing in school.
~ Susan Towey,
Teacher, RCSD
Love the program. This program saves a ton of time.
~ Rose Gulley,
Teacher, RCSD
I love this site. It's a real help. I just wish all teachers felt it was worth their time to help my child a little more.
~ Katherine Richards,
Parent, RCSD
SchoolFront provides the basis for T.E.A.M. (Together Everyone Achieves More), with a way to have an ongoing communication between teacher / parent / student.
~ Wendy Wurz,
Teacher, RCSD
SchoolFront is great because they design it specifically for your school’s needs so that you can get your work done faster and more efficiently!
~ Mike Reed,
IT Manager, The Howe School
If I find a bug, or something that could be reworked to improve service, all I had to do was email SchoolFront and they would take care of it, plus ask for more information. With the death of customer service all over the map, this is a true rarity.
~ Pati Primarano,
Teacher, RCSD

enhancement features improvement innovation

Feature Development & System Enhancements

The FrontEdge Inc. Development Team works to continuously improve the features and functionality available in SchoolFront to address the evolving needs of SchoolFront users by means of customer feedback and customer and industry research/benchmarking.

System Bugs & Feature Requests

Users who discover bugs or who would like to see new system features (or even adjustments to existing features) can submit requests to the FrontEdge Inc. Development Team through the SchoolFront Support Portal.

Feature requests and support requests can all be easily logged from the SchoolFront Support Portal
Feature requests and support requests can all be easily logged from the SchoolFront Support Portal.

The FrontEdge Inc. Development Team addresses critical bugs immediately. If new features or reports requested by users are deemed by the FrontEdge Inc. team to be valuable to the whole of the SchoolFront user-base, the Development Team will develop them for free and update the system so that all users can use them.

Custom Development

If a SchoolFront user requests a new report or new/enhanced functionality and the request is critical to a teacher, administrator or district but is deemed by the FrontEdge Inc. team to be of proprietary value only to the school from which the request came, the Support Team will reach out to the district administrators to discuss custom development.

All special services and costs, if applicable, are identified and agreed upon prior to the start of custom development activities.

Centralized System Updates

FrontEdge Inc. does not charge customers for most new features because new features and system enhancements can easily be posted to the hosted site, where users login as usual and immediately reap the benefit of the new functionality or system enhancement. Centralized system updates eliminate the need for end-users to download patches and upgrades.

 

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